Bentley College Easy English for business e-mail:   Feedback
Allan Edmands's project for the "Designing Effective Training Programs" class (3/00)
Bentley College
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Feedback on the course

We'd like to hear from you. So that we can provide you and future students with the best possible learning experience, please take a few moments to complete this post-course survey.
Please tell us what you think of this "Easy business e-mail in English" course. Your suggestions will help us improve it and make it more valuable to you and other students. Thank you!

Note: Please be assured that your student ID is not linked to this form. Unless you supply contact information at the end, your feedback here is completely anonymous.


What is your Internet connection?
Which browser are you using?
Which version of the browser are you using?
Please tell us your computer platform:
What is your preference for receiving the course?
Animation with audio
Animation without audio
Web page
Printable text
Were you able to run the course on your computer?
Yes No
If you were not able to run the course, please tell us why not. Check all that apply.
Required plug-in (player) not available
No sound card
Could not install plug-in
Took too long to load
Took too long to run
Other (please explain below)

Have you taken computer-based-training (CBT) courses before?
Yes No
In a word or two, how would you describe the "Easy business e-mail in English" course?

Using a number, how would you describe the course?
1 Outstanding
2
3 Average
4
5 Abysmal
How much did you know about writing effective business e-mails in English before taking this course?
1 A lot
2
3 Some
4
5 Nothing
How about after taking this course?
1 A lot
2
3 Some
4
5 Nothing
The content appeared:
1 Superb
2
3 OK
4
5 Thrown together
How would you rate the relevance of the content of this course?
1 Very relevant
2
3 Somewhat relevant
4
5 Irrelevant
How likely are you to use some or all of the skills taught in this course in your work?
1 Very likely
2
3 Not sure
4
5 Not at all likely
The audio was:
1 Crystal clear
2
3 OK
4
5 Barely audible
If you had problems with audio, please tell us why. Check all that apply:
Audio disturbs others nearby
I am hearing impaired
I consider any audio annoying
Voice-over narration is preferable to background music alone
Other (please explain below)

Graphics were:
1 Illustrative
2
3 OK
4
5 Pure adornment
The animation was:
1 Very helpful
2
3 OK
4
5 Pure adornment
Navigation through the course was:
1 Predictable
2
3 OK
4
5 Chaotic and confusing
Prompts and consequences to your input were:
1 Predictable
2
3 OK
4
5 Illogical
Supporting print materials were:
1 Very helpful
2
3 OK
4
5 Irrelevant
Linked articles were:
1 Enlightening
2
3 OK
4
5 Distracting
Linked Web sites were:
1 Enlightening
2
3 OK
4
5 Distracting
Please rate the availability of Web-based help. Help was:
1 Always available
2
3 OK
4
5 Perpetually down
Please rate the availability of instructor help, for feedback on exercises. Help was:
1 Dependable
2
3 There
4
5 Missing in action
Overall, was taking this course convenient?
1 Totally
2
3 I guess so
4
5 No way
Compared with a classroom course, this course was:
1 Much better
2
3 The same
4
5 Much worse
I would take another computer-based-training course:
1 Without hesitation
2
3 If I must
4
5 Never
The best part of this course was:

The one thing that could improve this course most is:

Please write additional comments or questions here:

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In what prefecture of Japan do you work?

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